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Product

AI Agents

Enterprise AI & Workflow Automation

Connect business knowledge, AI models and workflows to automate practical business processes.

From AI answers to AI actions

AI Agents can go beyond answering questions by connecting business knowledge with defined workflows and systems.

From AI answers to AI actions

AI Agents can go beyond answering questions by connecting business knowledge with defined workflows and systems.

Business Knowledge→
Knowledge Base→
RAG→
AI Agent→
Workflow→
Business System

Core capabilities

The building blocks of a practical AI automation environment:

Enterprise Knowledge Base

Organise and connect internal business knowledge.

RAG

Retrieve relevant business information to provide context to AI applications.

AI Agents

Build AI-driven assistants that can work with defined business tasks.

Workflow Automation

Connect AI capabilities with repeatable business processes.

What can AI Agents help with?

AI Agents can support a range of practical business processes:

Customer Support — AI-assisted customer enquiries and knowledge retrieval.
Internal Knowledge — help employees find information across business documentation.
Document Processing — extract, classify and process information from business documents.
Sales Support — assist teams with research, information retrieval and repetitive tasks.
Operations — support repeatable operational workflows.
Internal IT / Service Desk — assist with common internal requests and knowledge access.

Febhub hybrid AI products

We are developing three connected products for professional firms such as law and accountancy practices. Working prototypes are available to review.

What's included?

A practical AI automation environment built around your business:

  • Enterprise knowledge base
  • RAG (retrieval-augmented generation)
  • AI agents
  • Workflow automation
  • Business integrations
  • Document and knowledge workflows

Typical use cases

Businesses commonly use AI Agents for:

Answering questions from internal knowledge

Automating repetitive document workflows

Supporting customer and sales processes

Connecting AI with existing business systems

Improving operational efficiency

How AI Agents work

AI Agents connect knowledge, context and reasoning to take practical action within defined workflows.

01

Knowledge

Connect your business knowledge and information.

02

Context

Retrieve relevant context to ground responses.

03

Reasoning

Apply AI models to understand and reason about the task.

04

Action

Take action within defined workflows.

05

Workflow

Connect to repeatable business processes.

06

Human / System

Include human oversight where appropriate.

Connect AI with the systems your business already uses

We can help you connect AI with the systems and workflows your business already uses.

CRMERPHelpdeskDocumentsEmailInternal systemsAPIs

Who is it for?

Suitable for businesses looking to connect AI with internal knowledge and repetitive business workflows.

  • Businesses with large internal knowledge bases
  • Teams handling repetitive enquiries
  • Businesses processing large numbers of documents
  • Organisations looking to automate repeatable workflows
  • SMEs exploring practical enterprise AI

Managed services

Ongoing management for your AI automation environment:

Knowledge base management
Workflow monitoring
Security and access control
Backup and recovery
Technical support

Frequently asked questions

What is an AI Agent?

An AI Agent connects business knowledge, AI models and workflows to automate practical business processes, going beyond simple question answering.

What is the difference between an AI Agent and a chatbot?

A chatbot typically answers questions. An AI Agent can connect to your knowledge and workflows to take practical action within defined business processes.

What is RAG?

RAG (retrieval-augmented generation) connects AI models to your business knowledge, so answers are grounded in your information rather than generic model knowledge.

Can AI Agents use our internal documents?

We can help you connect AI Agents to your internal documents and knowledge where appropriate. Contact us to discuss your specific situation.

Can AI Agents connect to business systems?

We can help you connect AI Agents to existing business systems and workflows where appropriate.

Can workflows include human approval?

Yes. We design workflows with human oversight where appropriate, so AI supports rather than replaces decision-making.

Where is our data processed?

We design AI environments around your data and security requirements. Specific processing locations depend on your environment and requirements.

Ready to explore AI Agents?

Tell us about the processes you want to automate and we can help you identify a practical approach.

Discuss AI Agents